Within 2 weeks of returning to the UK, I secured a contract with COLT Telecom as a Product Business Analyst working in the City. My initial role involved the analysis of complex products and liaison with the Product Managers and web order development team. I created a detailed product specification to guide the development team through the order and service delivery process. In November 2007 I moved into a more senior position of Business Analyst for the COLT Product Tree ensuring that the existing and new COLT products fit within the companies standardisation programme.

June 2007 ~ May 2008
COLT Telecom